With the QuickBooks POS system, you and your employees can ring up cash, check and credit card sales quickly and accurately every time. Plus, QuickBooks POS solution supports gift certificate sales, redemptions and customer charge accounts. The experience your customer has at your store is affected tremendously by what happens at checkout. And since we now live in the era of drive-through, convenient in-and-outs, and even one-click purchasing on the Internet, the expectation from the customer is this: speedy checkout. No waiting. No mistakes. You have to ensure you and your checkout employees can ring up sales quickly and accurately, first-time, every time.
Equally important is your store’s ability to accept cash, check and credit card transactions. With the QuickBooks POS system, you can ring up any of those transaction types using your computer. You can scan bar codes for instant item entry. And the cash drawer opens automatically, as the receipt printer cranks out a receipt for the customer. QuickBooks POS system can also save time that you or your store manager may have to spend on reworking sales-related mistakes made by employees. Rework can consume a big part of the day for managers and owners alike. To keep rework to a minimum, some retailers provide incentives for salespeople who show high accuracy rates and provide clean transactions at checkout.
Accepting credit cards is an integral service that every customer now expects from retailers. But cash register owners probably find that credit card processing can bring the checkout line to a halt. With a POS, you can process credit cards with one swipe and reduce the time-consuming, error-prone process of approving credit card purchases. With QuickBooks POS, you just run your customer’s credit card through your POS card reader, and the rest of the process is automatic. QuickBooks POS Merchant Service, a fee-based service, can authorize the sale. The card number and authorization code are entered into the transaction record, and a receipt is printed for the customer’s signature. It’s a foolproof system.
Checks at check-outWhile some stores and urban shops are small enough for the owners to run and manage checkout, most stores use clerks to ring up sales at least part of the time. A proprietor is always careful while ringing up sales, but a clerk may not be as diligent about handling exchanges and transactions. So make sure that your checkout process is secure, bulletproof and foolproof and your clerks know what to do to maintain speed and accuracy. With QuickBooks POS system, you can flag a customer with a “Do Not Accept Checks” note. If a customer is flagged, the POS system will not allow a check sale. However, the owner or manager of the store can override the setting if appropriate. This is a great safeguard for your business that may help prevent unknowing clerks from accepting bad checks from customers. Finally, if your store accepts checks, be careful but not suspicious. Bad checks can cause serious problems for small businesses. With each check you accept, you or your clerks should confirm: · The identity of the customer with a picture ID, such as a driver’s license· The amount is correct and the written and numerical amounts agree· All lines are properly filled in· The check is legitimate and has the banks’ MICR coding along the bottom· The date on the check is no more than 30 days old and not dated ahead· The customer’s signature is legible· Your store name is legible, if you don’t have a stamp or check-writer tool at your checkout stand.